Last updated: 13 April 2026
ABLE Bus and Coach Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to your use of our website located at ablebusandcoach.com.au.
What information we collect
We may collect personal information that you voluntarily provide to us via our website forms, including:
- Your name
- Email address
- Phone number
- Company name
Any other information you choose to include in your message
We do not collect sensitive information unless you voluntarily provide it and it is reasonably necessary to respond to your enquiry.
How we collect information
We collect personal information when you:
- Submit an enquiry or contact form on our website
- Contact us directly via email or phone using details on our website
We do not allow comments on our website and do not collect information through comments or user‑generated content.
How we use your information
We use personal information only for purposes directly related to our business activities, including:
- Responding to enquiries
- Providing information about our products or services
- Communicating with customers or prospective customers
- Improving our products, services and website
We do not use your information for automated decision‑making or profiling.
Analytics and cookies
Our website uses Google Analytics to collect anonymous, aggregated usage data such as:
- Pages visited
- Time spent on the site
- Browser and device type
This information does not identify you personally. IP anonymisation is enabled where available.
Apart from analytics, our website does not use cookies or similar tracking technologies, and we do not use advertising pixels such as Facebook/Meta Pixel or other third‑party marketing trackers.
You can disable cookies via your browser settings if you prefer.
Disclosure of personal information
We do not sell, rent or trade personal information.
We do not share personal information with third parties except where required or authorised by law, or where necessary to operate our website (for example, secure website hosting or analytics services).
We take reasonable steps to ensure any service providers we use handle information securely.
Overseas disclosure
We do not intentionally disclose personal information to overseas recipients. Some technical services (such as website hosting or analytics) may involve data being processed outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.
Data security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This includes:
- Secure website hosting
- Limited access to personal information
- Reasonable technical and organisational safeguards
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected.
Access and correction
You may request access to the personal information we hold about you, or request that it be corrected if it is inaccurate, incomplete or out of date.
To do so, please contact us using the details below. We will respond within a reasonable timeframe.
Making a complaint
If you believe your privacy has been breached, you may contact us using the details below. We will investigate and respond as soon as reasonably possible.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website and will take effect from the date shown at the top of this page.
Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
ABLE Bus and Coach
Phone: 08 9371 7100
Address: 48-50 Raymond Avenue, Bayswater WA 6053
Send us a message